| “.. I wanted to take a couple of moments
of your time to share what a great “customer”experience
I had this weekend with the crew that made deliveries both on
Friday and Saturday for both the Southall and Sanders weddings….these
guys were great….we(I) made several changes, Rob asked for
a larger dance floor overnight, items were exchanged, recounted,
second deliveries and at no time was anyone on your crew not
accommodating ! Bill, your reputation for excellence has trickled
down and that is why your company is the best at what you do!
Thank you for meeting and exceeding my needs for my guests this
past weekend, of all the items on my “to do” list,
yours was by far the smoothest!” Mark R. DiVenuti Director of Catering and Conference Services Renaissance Portsmouth Hotel and Waterfront Conference Center |