Suzy was so surprised about the lights!!! I was standing right next to her when one of your guys asked her about where there was an outlet and she said what would you need power for and he said the lights. She said she didn’t order any so I said I did…Surprise!! She was so happy and the tent was great and the lights made it so special. We did have some rain so of course we were glad we kept the sides. The grass inside was all dry. The wedding was beautiful despite the crazy weather day and Suzy was beaming!!
Thanks so much for your help. My husband was impressed with your tent and how sturdy it is!
I just wanted to take a minute and compliment you on your crews performance last week. As usual, there were unnecessary issues on our end, however the men handled it with smiles and hard work when the time did come to push forward. Last week was brutal with the temperatures and humidity all week, not to mention the monsoon the last two days while they were removing everything. But once again, they handled it all with no complaints. They took care of every detail. They are a great reflection on your company. They represent you very well. I could not do my job without the cooperation of the men, Quentin and Michele. Q and Michele always handle business professionally, efficiently and expeditiously. I hope you will pass on to all involved, including those behind the scenes that I never get a chance to see, my wholehearted appreciation. Thanks so much.
We cannot thank you enough for the outstanding service and products you and your fine staff provided for my son’s wedding! Your office assistants and your truck crews were most knowledgeable and pleasant. I especially appreciated your hands-on care of our event from start to finish. Your experience and attention to detail in our planning gave us reassurance we were on track and then, close to the delivery of the tent, your time spent explaining in an email the ins and outs of a different tent location for rain was above and beyond, as well as your personal visit on the day of the event! When the tent would have to be delivered a little later than we wanted because of Tropical Storm Andrea, you had Jeffery and the men set up the tables without a fee to us. Finally, you really saved the day when you arrived hours before the ceremony “a la cavalry” to make sure all was in order! Of course, we were in disarray and you handled the dressing of the tables in quick and skillful dispatch!
Job well done!
Cindy and Meredith Rose
You all were the greatest. From your help picking out plates, napkins, silveware, chandeliers, chairs and more to the incredible tent design, everything was wonderful! You all were so wonderfully helpful every step of the way. We were so impressed with your polite, hard-working staff. Everything turned out more beautiful than we ever imagined.
Sean & Lindsay McLauglin
Sean & I just wanted to extend our appreciation to all of you. Everyone was so easy to work with from picking everything out, the changes, and setting everything up. We were so happy with the way things turned out. Everything was perfect!
We just wanted to zip you a note to tell you how great everything went with The Designer House Gala event on October 8th in Elizabeth City. On behalf of the Gala Committee, we would like to thank you and your staff for all of their hard work. Everyone was wonderful to work with and very accommodating, pleasant, and professional.
Please pass on our gratitude to everyone involved. Your staff’s involvement and commitment to excellence was definitely a key factor in the event’s success.
I’m writing to thank you for your commitment to excellence in all that you did to make my daughter’s wedding such a beautiful occasion. Throughout the months of planning, your patience and courtesy and guidance carried us through the myriad of choices before us.
The setup crew was so professional, yet we enjoyed them personally as well. They worked so hard, and patiently addressed every question and concern we had.
The tents and liners (wow!) were absolutely beautiful. Everyone was delighted to be sitting so comfortably in such a beautiful setting. The combination of the tents and sitting on the expanse of the peaceful Elizabeth River couldn’t have been more lovely. It was an absolute pleasure to work with your company.
Pike Media Resource, Posting on weddingwire.com
Distinctive by far leads their competition in professionalism, product, and service – we fully not only endorse them but are pleased every time we have the opportunity to work with them.
Eagles Nest, Posting on weddingwire.com
Bill Cabell and his team are true professionals and have a passion for making their customers happy. Their attention to detail shows, with checklists and processes to ensure that everything is delivered as promised. They offer a wide array of rental items to create just the look and mood their clients envision. As a venue owner, I’ve worked with a lot of companies that provide tents and equipment, and Distinctive stands out as one of the very best.
Williamsburg Wedding Design, Posting on weddingwire.com
I am delighted to endorse Distinctive Event Rentals. When it comes to planning a wedding, DER goes the extra mile to be prepared for your event needs. The representatives that handle customer service are courteous, reliable and accessible. Their event day staff is professional and knowledgeable. Their management sincerely cares about the company’s performance and credibility and the result is an event rental company you can trust. If you need event rental support (on a small or large scale) from Richmond to Virginia Beach, I suggest you start with Distinctive Event Rentals.
“I just wanted to let you know what a pleasant experience it was to rent from Distinctive Event Rentals. From our conversation over the phone to your staff’s delivery and staging, you provided highest customer service & satisfaction. I will highly recommend your company for future events.”
“Everything went great last night. The tent functioned beautifully and gave us the extra space we needed. Our guests that know our house were amazed at what you had accomplished.
As always, your staff is so easy to work with and they always seek to do the job to the very best of their ability. They are professional, friendly and every request is accommodated with a great attitude. Thanks for making it a pleasure to work with your company again. You are the best!”
“I just want to say how great it was to have worked with you and you company for my daughter’s wedding in October. Service and equipment was first class! I particularly appreciate your willingness to refund a substantial portion of the chair rental cost when the outdoor ceremony was rained out at the last minute.”
K. Muller, Open Door Communications, Kilmarnock, VA
“Please express out thanks to your excellent staff for providing us with such wonderful service for the Fleete’s Harbor Preview Party last Saturday. Everything was perfect…….. from ALL of the conversations we had prior to the event, to the top-notch service installing the tent. All of your employees were so helpful, knowledgeable, and professional. We are so very impressed with your company! Thank you very much!”
V. Zedd Irwin and Craig
“We cannot thank you enough for our beautiful clear tent on the Eastern Shore. Everything ou set up for us was perfect! It was such a pleasure to work with you and the staff. We really appreciate your helping to make our wedding dreams come true.”
Belinda at The Sanderling
“Just a note of thanks for your help in the tasting this weekend. Pat and Carol were wonderful. I really appreciate the planning and work that went into the event. Their efforts made it a really special evening for our guests.”
From Vince Zentner, Harpist
“I did a wedding with coordinator Isha Foss last weekend at Bay Creek Marina in Cape Charles. The day was absolutely awful! It was cold, damp and rainy. Your tent and heater saved the day! I was in the opposite corner of the tent from the heating vent and I was totally comfortable for the entire time I was performing (prelude, ceremony, and cocktail hour.) Even being next to the wall of the tent like I was, the temp was warm and toasty! I usually won’t do an outside ceremony until after April but under your tents there is absolutely no problem. Thanks for a consistently great product!”
Mrs. M. Mitchell
“Now that the dust has settled, I want to thank you and your staff for the wonderful job you did at our party at the Bagwells in Onancock. The tent was lovely as were the cloths, napkins, plates, silver, and chargers. Everything was installed on time and Claudia Bagwell said it was gone so soon.”
Mark R. DiVenuti, Director of Catering and Conference Services Renaissance
Portsmouth Hotel and Waterfront Conference Center
“.. I wanted to take a couple of moments of your time to share what a great “customer”experience I had this weekend with the crew that made deliveries both on Friday and Saturday for both the Southall and Sanders weddings….these guys were great….we(I) made several changes, Rob asked for a larger dance floor overnight, items were exchanged, recounted, second deliveries and at no time was anyone on your crew not accommodating ! Bill, your reputation for excellence has trickled down and that is why your company is the best at what you do! Thank you for meeting and exceeding my needs for my guests this past weekend, of all the items on my “to do” list, yours was by far the smoothest!”
“A note of extreme appreciation for taking care of us this weekend at BJ’s Wholesale Club event. Grand Affairs would have had a lot to explain if there had not been a convection oven on site. You guys made it happen and we are very thankful. The party for 4000 went off without a hitch. Many thanks again; you’re the best!”
“Thank you so much for the wonderful tent you provided for Mallory’s wedding. It was perfect, from the floor, to the clear sides, the carpet, and the beautiful, billowy liner. Your installation team was so courteous and helpful. They didn’t mind pitching in if I needed help with something heavy or if we needed a truck moved. Every request was answered with a great, “I’m happy to help with that” attitude.
My father in law who is an engineer kept marveling that the tent had no center pole yet was supporting the tent and the chandeliers. The chandeliers were gorgeous and just dressed the tent up beautifully. You and your team did an outstanding job from start to finish and you made Mallory’s wedding a night we will never forget. Thank you for being honest with me about the carpet, you were right on the money with that one, it truly finished off the look. Thank you again for being part of a wonderful team that pulled off our special day with perfection.”
Rebecca, Art of Glass Opening Gala
“What a terrific evening – starting from the ground up! Thank you so much for all you did for making the opening gala for the Art of Glass such a success. The space was fabulous & the setting perfect for the event. I’ve had endless phone calls raving about the evening. BRAVO! and THANK YOU! It was a great pleasure to work with you & particularly as you always kept your patience and humor through the many months. You are indeed a star!”
Kathi and Ed Cornet
“I want you to know that every thing Distinctive Rentals provided/did for us was terrific and exceeded our expectations. The set up, the tent, that beautifully done ceiling, (AWESOME), the table settings, the servers. It could not have been more beautiful, and we thank all of you for your professionalism and hard work.
It was such a pleasure meeting you, Nannette, and having your assistance in helping us get things underway. All of your suggestions proved to be most helpful. In addition, we thoroughly appreciated the time Bill spent with us at the plant going over all of the specific details. He was very helpful too – so patient and willing to provide guidelines and advice, and go the extra mile. The whole operation is so top-notch. We felt most assured that we were in good hands, and that we could depend of all of you to do your best.
It truly was a magical day for us, the weather could not have been better, and we have received nothing but rave reviews from our guests. So we would like to express our sincere thanks to all of you at Distinctive for making it such a memorable and enjoyable event. You all were wonderful.”
Ann Kemp, for an affair at Norfolk Naval Base
“I did want to drop you a line and say what a great experience it was working with your company. I appreciated your visit out to our quarters, your thoughts, expertise, and professionalism. Everyone I dealt with on the phone was courteous and informative and a pleasure to deal with as well. To top all of that, the crew that came out to set up the tent was remarkable. Quinn and his guys were not only hardworking, it was a hot day, but they were also so very, very pleasant. They were smiling and taking pride in what they were doing as well as working hard to please us.
In this day of less than “happy campers”, this crew really stood out and knew how to give good service. They impressed me very much. The tent was lovely, just the right size for our group, and everything worked like it was supposed to (lights, tent flaps, leggings). It was all in all a very positive experience for me and I would highly recommend your company to anyone who was looking for rentals. Thank you for your professional and outstanding service.”
“Our daughter’s wedding on June 1st was perfect. We thank you and your staff for your contribution towards its success. All the equipment looked fantastic from the tent with the leg drapes blowing gently in the breeze to the sparkling glasses on the table.
Your guidance, advise and cooperation and that of your staff both in the office and on the site was most helpful and most appreciated.”
Sylvia Wolff, Wedding at The WhaleheadClub, Corolla, NC
“We recently hosted a wedding of more than 150 attendees at The Whalehead Club in Corolla NC, and we employed your services. I just wanted to compliment you on your extraordinary service at every level. Your staff is incredibly friendly, professional, helpful, and knowledgable. Setup was exactly how we requested, and communication was so easy and transactions so smooth that I just have to say thank you for helping to make our day SO special. You all have been so wonderful. If you ever need a reference, please feel free to use me!”
“Another job well done. Your staff at Distinctive is truly AMAZING. It is always my pleasure to work with you. Thank you for making the 7th Annual Opera in the Vineyards such a success. I look forward to working with you in upcoming events.”
“We could not have done the show without you and your staff. Please tell your staff how much we appreciate their patience and hard work. I appreciate your support and the expertise which you brough to the show.”
I want to thank you for providing me with peace of mind while preparing for George Roper’s party. I knew you and your crew would provide me with professional workmanship which went beyond just providing me a service.
You and your staff were very professional, accommodating, and friendly and I was very pleased with the finished product. Everything looked wonderful. Thanks again for a job well done.
Mary Lewis Webb Ash, Wedding at Hermitage, Norfolk, VA
“I cannot thank you enough for the beautiful presentation you and your crew put together for the wedding reception. You should bask in the glow of all the incredible comments I have received. Guests were so appreciative of the “room” set-up and loved the clear tent. Did you notice there was a full moon visible through the roof of the tent? Every one of the “large tent” wedding givers said she loved the set-up, and was sure that was not available when her daughter got married!
My goal was to have the bride and groom, as well as your guests, be comfortable and have a wonderful time – with a bit of “fairly tale” thrown in. Thank you for making it happen.”